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FMUG Co-ordinator's Personal background
Industry Experience
2006 - present

Air Products plc

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In May 2006 joined Air Products
plc, providers of Gas & Chemical Solutions worldwide in the role of "CAD Analyst" based at their European
Headquarters in Hersham,
Surrey, UK.
Providing CAD Support, CAD Support Hotline Troubleshooting & PDS Project Set-ups.
Working with teams based in North America, Europe & Shanghai, China.
Supporting Bentley
MicroStation
&
Bentley PowerDraft users together with
Alias Piping Solutions,
Intergraph
PDS (Plant Design System),
Bentley
View,
ISOGEN,
MathCAD (Engineering Calculations),
RIPAC
(Estimating & Cost Planning) and
Transoft Solutions AutoTURN (Roadway & Vehicular flow for Plant Design)
applications.
STAC Helpdesk and
Phoenix Helpdesk support.
Helpdesk system based on
Remedy IT Service Management
AR System technology.
Using
DELL Hardware, Microsoft Windows XP Pro Operating Systems, together with
Microsoft Office 2003 applications &
Citrix Networking Solutions.
Supporting specialist graphics technology including
Matrox
Graphics DualHead2Go.
Project Archiving (DVD/CD media, indexing & off-site storage).
Project Collaboration & FTP Site Transfer of Project Data with third
parties, Excel documentation tracking of collaboration activity.
Working with systems including
Frameworks,
SmartSketch,
SmartPlant P&ID,
SPMat
(MARIAN)
(Integrated Material Management System)
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2005 - 2006
Contract ended March 2006 due to relocation of IT
infrastructure to Group IT, Rochdale

Business Travel Management

later owned by Thomas Cook Group plc and
now part of Forward
Travel Management owned by Midlands
Co-operative Society Ltd.
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In April 2005 joined Business
Travel Management as "ICT Manager" based at BTM's head office in
Woking, Surrey, UK. Responsible for managing a busy helpdesk and IT team
providing support at the Head Office location together with 15 regional
Business Travel Centre's located around the UK including offices in
Northern Ireland, Scotland, Wales, throughout England and until December
2005 offices in the Isle of Man.
BTM are a Travel Management company
specialising in providing
bespoke Travel packages to suit a clients Business needs.
Working closely with MyTravel
Group plc support services.
Supporting Rack based Compaq/HP and
Fujitsu-Siemens Server Technology, Dell desktop with Toshiba and
Samsung laptop technology.
Server Operating
Systems including Windows NT4 Server/Advanced Server, Windows 2000 Server
and Windows Server 2003. Desktop Operating Systems including Windows 2000 Professional and Windows XP Professional running
Microsoft Office'97/Outlook'98, Office
2000 and Office XP.
Network Printing via HP JetDirect and
HP Web JetAdmin IP printing technology.
Managing BTM entry's within MyTravel's Rochdale Data Centre's Microsoft
Exchange 2000 email server, distribution lists and user contact details.
Spam controls provided via MyTravel's
Barracuda Networks technology.
Bespoke Database applications running Oracle 8i Enterprise technology. Travel industry packages including
Galileo,
Focalpoint and Amadeus travel booking systems together with Elgar Rail Ticketing
System.
TIMES 3 "Management Information Solutions" supported by
NextGen Computing,
Net Trans Services, RailPlanner technology provided and supported by
Travel InfoSystems and
RADIUS with Radius Wheel
Technology.
Business Solutions provided and supported by
ProCon Solution based in Denmark
including
Pro:TAS, Pro:BSP and Pro:TAS Finance applications. Reports produced using
Crystal Reports 8.5 and
Adobe Acrobat (PDF).
Payment systems from Streamline,
transactions via AMEX
and Diners Club.
IT Support "Help Desk" Intranet site updating
using
Macromedia Dreamweaver MX with integrated
databases.
Supporting Woking Head Office Avaya
"SDX" INDeX
Phone Systems and Programming.
Web filtering tools using
customised
SurfControl
application (running on a
Windows 2003 Server/ISA Server 2004 platform).
Veritas Backup Exec
software application used
in conjunction with Compaq SDLT internal tape drives, providing daily,
weekly and monthly scheduled security backups with off-site storage of
archived tapes.
McAfee Virus
Protection Management & Distribution (in conjunction with
System
Scheduler/PsExec
from Splinterware &
Sysinternals).
Internet access provided by
Microsoft ISA Server and network connection via
CISCO Systems routers working
closely with MyTravel Group's Comms Teams.
Automated Microsoft product security updates using
Windows Server Update Services.
Remote support using VNC,
DameWare "Mini Remote Control", Cisco
Systems VPN applications
and "FREEping"
technology from tools4ever.
Supporting/Configuration of Blackberry
Handheld devices via
Vodafone Network in conjunction with the Rochdale Data Centre IT
Support Team.
PC Hardware & Software
Troubleshooting utilising
Norton Utilities & Norton Ghost,
GetDataBack,
Lavasoft Ad-aware,
CCleaner,
Freecom (Backup devices),
UPS Systems and
Microsoft Windows AntiSpyware technologies.
Reproduction technology using
HP ScanJet A4 Scanner for scanning documents & CD-R’s using
NERO CD Creator
software.
Standard utilities and viewers including Adobe Reader
and WinZip applications.
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1999 - 2004
Made redundant from MJF Group in November 2004

MJF Group of Companies
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In March 1999 moved to
MJF Group based in Uxbridge, Middlesex,
UK
in the role of "IT Manager" responsible for the management & support of the IT
infrastructure of the Uxbridge & City offices together with remote Operation
Centres based in Berkshire.
The MJF Group of Companies included specialist companies in Design & Build Projects -
Redd Projects Ltd. with Office Systems Furniture dealerships - MJF Interiors Ltd.
(plus
MJF
City Ltd. based at Old Street, London until 2003) incl.
Herman Miller
product ranges & the use of the
MillerCAD
drafting system for 2D/3D office designs & visualisations. Office Relocation, Transportation & Data Storage company MJF Business
Services Ltd. comprising
MJF Business Relocation,
MJF Storage &
MJF Furniture Rental, with offices throughout the UK
together with MJF
Data Management offering remote record management services located near
Henley-on-Thames & Thatcham, Berkshire.
Between December
1999 & September 2001 provided IT support & infrastructure for
Wiesner
Hager Ltd. at their offices located within MJF City Ltd. Old Street, London.
Supporting IT Infrastructure at multiple sites including Desktops,
Laptops & Servers incorporating various software applications including eight
licences of Autodesk AutoCAD, four licences of Autodesk ADT 2004 together with Autodesk On-site View on handheld devices plus
numerous licences of AutoCAD LT. Discreet 3ds
Max & Autodesk VIZ visualization products.
Microsoft Office Professional,
Project Professional,
VISIO
Professional, Publisher & AutoRoute. Adobe
Acrobat/PhotoShop/PageMaker/Premiere Pro/Encore DVD. ACT! Customer Relationship Management
(CRM) application. Macromedia Director/Fireworks/Flash. Symantec pcAnywhere, Norton Utilities,
O'Neil's Data
Capture Systems, Microsoft Exchange Server with Internal Instant Messenger
clients & Outlook Web Access. Microsoft SQL Server, ISA Server & Internet
Explorer. Maconomy Finance solutions utilising Oracle databases.
CITRIX Metaframe Server running on 100Mbit LAN & WAN router based Windows 2000
Server networks via Windows XP Professional clients over ADSL/SDSL networks
together with Citrix Web Interface access via Internet browsers.
Server Operating Systems of Windows NT4, Windows 2000 Server & Windows Server
2003 with Desktop Operating Systems including Microsoft Windows '98SE & Windows
XP Professional.
Mobile devices including the integration of Pocket PC handheld PDA's (Personal
Digital Assistant's) together with the introduction of Microsoft Mobile
Information Server. Development of a Group Intranet site, client portals & IT
support sites using Microsoft FrontPage.
Introduction of web & email
filtering tools using
SurfControl
applications on Microsoft ISA & Exchange servers.
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1998 - 1999
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Paragon Business
Furniture Plc.
now part
of the Logic Office Group
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In April 1998 moved to
Paragon
Business Furniture Plc. - Systems Furniture Manufacturer based in Wembley,
Middlesex, UK employed in the role of "Studio CAD Supervisor" based at their Wembley
Office supporting the Wembley & Leeds Studio facilities, involved with the support of
AutoCAD CADstations together with 3D Studio MAX/VIZ software & 3DS plug-in's
such as SmoothMove, Architectural Desktop & AutoCAD AEC applications
together with Corel DRAW, Adobe PageMaker/PhotoShop & VISIO together with Cyco
AutoManager Workflow document management applications.
Creating company presentations/slide slides using
Microsoft PowerPoint for Annual Sales meetings.
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1988 - 1998
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Flexiform Business
Furniture Ltd.
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From 1988 - 1998 employed by
Flexiform Business Furniture Ltd. based at
Islington, London & Thornbury, Bradford, West Yorkshire, UK. Flexiform a leading
British manufacturer of high quality Office Systems Furniture with contracts
throughout both Public & Private sectors of industry, employed in the role of
"CAD Space Planner" designing office floor plan layouts and liaising
with clients to fulfil their requirements, using Autodesk AutoCAD applications together with custom
in-house bespoke database product extract routines for producing
estimates/quotations developed using Microsoft
Access, eventually becoming "Space Planning Manager".
Subsequent development
into the area of general IT Management later becoming "Pre-Sales Systems
Co-ordinator" for the company with responsibility for the London & Bradford IT
Infrastructure involving parts of Design (running
Radan
Radraft CAD Systems), Sales, Survey, & Planning
(using Autodesk AutoCAD, AutoCAD AEC &
AutoCAD LT CAD Systems), Service & Sales Administration
(using Microsoft Office & Lotus SmartSuite applications) running on Novell
NetWare & Microsoft Windows NT Server Networks.
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1981 - 1988
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Aircraft Materials Ltd.
now part of
Irvin-GQ
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1981 - 1988 started
career at
Aircraft
Materials Ltd.
(a member of Williams Holdings PLC in 1988 & at the time
located in Watford, Hertfordshire, UK).
AML, Specialists in the field
of Airborne delivery systems (using RAF
Lockheed
C130 Hercules Aircraft based
at
RAF Lyneham, see also JATEU),
Man carrying parachute fittings & small mechanisms for both Civil &
Military applications. Used by the
British MoD;
RAF,
Army
&
Navy
together with Commonwealth & Foreign governments.
Producing Quick Release Fittings for use with
Martin-Baker
Ejection seats. Initially employed as a "Trainee Draftsman" through
"Design Draftsman" culminating in a role as "Design Engineer" upon
leaving in 1988 to make a career change from Drawing Board/Paper based
Engineering into the area of Computers & Computer-Aided Design (CAD)
technologies.
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Autodesk User Group UK

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1995 - 2002 Regularly attended
Autodesk User Group UK (AUG UK) team meetings
representing users of Autodesk Software.
Early
AutoCAD user - being one of the first AutoCAD
users in the UK using v2.01 during the mid 1980's.
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Copyright © 1997 - 2008
Facilities
Management User Group (formerly FM SIG)
Last modified:
May 26, 2008

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